The Importance of Surge Protection

Surge Protector

  A frequently asked question by customers concerned with protecting their office equipment is, “Do I really need surge protection?” It is common knowledge that a quality surge protector keeps copiers and MFDs safe from damage caused by lightning and disruptive power surges. Yet many wonder how surge protection can actually help improve machine performance and…Read Full Article

What Exactly is a Meter Read?

Meter Read

Most office machine providers regularly contact customers asking for the meter or copy count for their machine(s) as part of routine maintenance. But there’s more to the process than meets the eye. Obtaining an accurate copy count for a copier or multifunction product enables providers to effectively manage the contract and maintain a customer’s office…Read Full Article

The Dangers of Using Counterfeit Print Supplies

Counterfeit Print Supplies

  Counterfeit products present a major problem for consumers who mistakenly purchase fake goods. The office technology space is not immune to this issue, as counterfeit ink and toner cartridges for printers have become more and more common in recent years. While the manufacturers of the products being counterfeited lose revenue, they’re not the only…Read Full Article

Tips For Maintaining and Caring for Laser Printers

laser printer

Laser printers were designed for easy maintenance and reliable, high-quality production. Using a few simple tips will protect your laser printer from common problems. What Are The Four Main Problems? Power issues – it won’t power up when you turn it on. Communications problems – files not printing. Jams – paper is getting snagged in…Read Full Article