Quick Fixes for Everyday Printer Problems


Tiny printing problems happen to everybody — it’s the nature of the beast! Luckily, most of these small snags are easy to fix without the need for expert backup. These tips will help you tackle some of the most common printing glitches:

Paper Jam

Open the printer and find the trapped paper (check the interface to find where the jam will most likely be). Softly pull the paper out, remembering to keep the paper straight and apply even pressure. Make sure you get the entire piece of paper out, including any rips or tears, before you start it up again.

Printing Too Slow

Slow printing can happen for two main reasons: file size and network connection. The first step is to check the size of the file you’re trying to print. If the file is too large, reduce the file size or collapse memory-hogging layers. If the file size is okay, try using fast or draft mode. You can also save paper and speed by changing from double-sided to multiple pages-per-sheet. If the file size isn’t the issue, try checking the network connection. When all else fails, you can always upgrade to a printer with better memory and processor speed.

Not Printing

To trouble shoot this, check to make sure you’re sending the document to the right device. See if it’s printing on some other printer in the building. Once you’ve confirmed your hooked up to the right printer, have a co-worker try printing on the same device and see if it works for them. If they have problems too, check the paper tray and ink levels.

Bad Print Quality

Confirm the file you’re printing is compatible with your printer’s specifications. Typically, it will be set at 300 dpi. If that’s not the issue, the problem might be with the size of the image. To get rid of smudges and lines, print some blank pages to clear the toner head.

There’s no need to worry if any of these happen to you—the answer is usually pretty simple. If these fixes don’t work, give us a call.