As technology becomes more of a necessity to keep a competitive advantage, businesses across all industries are looking for ways to improve their IT processes and methods. The business world has become dependent on computer software, connected networks, and hardware to complete even the most basic daily operations. One great illustration of this dependence is to imagine how little would get done if your IT systems went down. To further illustrate, consider how much money would be lost if this happened.
Downtime equals lost money, no matter what industry you’re in, so reducing the amount of time employees have to wait for technology to be repaired is a sound investment for any company. However, most companies are still taking a retroactive approach to IT, when they should be taking a proactive approach. Instead of waiting for viruses to strike or systems to break, you can prevent IT problems by constantly monitoring the environment.
Managed Network Services (MNS) offers proactive IT management, that monitors your system 24/7/365. As soon as a warning is signaled, a virtual chief information officer (VCIO) will take appropriate action to prevent the warning from turning into a problem. If an automated backup fails for some reason, the VCIO can remotely solve the problem and ensure your data is safely backing up.
With MNS you get a three-pronged solution that will address major IT concerns.
- Backup- Keep all your data safe and sound with automated offsite backup.
- Help Desk- Get 24/7 IT phone support for issues that come up after hours.
- Remote Monitoring and Management- Patch software when new updates come out and fix problems before they happen.
Being proactive will make your IT systems more reliable and eliminate downtime, which will lead to more productivity and profitability that can often offset the cost of MNS. If you’re interested in a new proactive IT solution, call JD Young for a free assessment.