It takes a typical office worker 12 minutes to process a single document according to recent estimates. Of those 12 minutes, nine are spent searching for, retrieving and re-filing the document. This means only three minutes are spent actually reading and using the information on the file.
A recent PricewaterhouseCoopers’ report found that the average employee spends 40 percent of their time managing non-essential documents. The International Data Corporation estimates that employees spend 20 percent of their day searching for information in hardcopy documents, and that 50 percent of the time they are unable to find what they are looking for.
Today’s companies are processing more than five times the amount of paper they were processing five years ago. This increase has driven up the cost of paper handling and can cut into profit margins.
So how are companies supposed to manage all this paper coming in and out?
With electronic content management, your employees can spend their time meeting the needs of your current customers and acquiring new ones, instead of wasting it searching for information or pushing paper. A document management system can help your business save time by:
- Answering information requests immediately, eliminating call-backs and rounds of phone tag.
- Responding quickly to auditors’ requests for information.
- Immediately locating documents and highlighting essential information.
- Eliminating lost documents that must be recreated and re-filed.
- Spending less time filing and archiving documents.
- Cutting time spent copying and distributing documents to staff, branch offices and outside contacts.
- Speeding up your document-handling workflow by enabling automation.