6 Benefits of Using Customized Software For Your Business


Whether you’re shopping for a new customer relationship management (CRM), document management, or task management system for your business, the array of choices can make your head spin — as well as the ongoing pricing. Despite all of this, the software still may not be the right fit. In order to combat ill-fitting software and expensive ongoing prices, some organizations have had software customized to their needs. In this piece, we’re going to look at the benefits of custom software solutions.

1. Custom software is tailored to fit your organization’s needs.

When shopping for software systems, it can be difficult to find a system that perfectly fits your organization’s needs. One tier may have a feature that you need, but many other features that you don’t. Custom software solutions, however, can provide everything that your organization needs while not leaving you paying for features you may never use.

2. The price structure for custom software may be more appealing in the long-run.

It’s true that custom software development can leave some organizations with sticker shock. What should actually be measured is the long-term cost. One-size-fits-most software solutions typically charge a monthly, quarterly, or annual usage fee. If your organization needs to add additional users or users, you may be looking at paying significantly more ongoing. On the other hand, custom software typically has no such staggering recurring costs.. The price of custom software in the long term may be significantly less.

3. Custom software allows you to tightly control the security compliance.

If your business or organization handles sensitive information for clients or patients, you know that security compliance is a must. Custom software typically allows you to run the software on a server of your choice. Whether you choose to use your own servers or a third-party service, using custom software gives you closer control of the transmission of information. This control can help you keep your clients’ or patients’ information safe, growing confidence in your business or organization.

4. Growing or shrinking? Custom software can adjust with you.

Many one-size-fits-most software services’ rates fluctuate depending on the number of users or account files you need to manage. If you’re a doctor’s office with eight administrators, four doctors, and 5,000 patient files, those would all likely affect the price of your ongoing software use. This software usually charges in tiers or packages. Custom software is typically built to grow and shrink with only server space as the only factor to consider.

5. Easily integrate existing systems with custom software programs.

Customer, patient, document, or task management systems usually have to integrate with other systems. Whether you have separate billing services, storage solutions, or even data entry from websites, they all need to be able to communicate. Some off-the-shelf software systems may charge ongoing fees just to connect their systems to other specific programs. These extra fees and breakdowns in communication can be avoided when your software is designed to connect to other systems.

6. Custom software can increase your support options.

It may sound counterintuitive to say that having custom software can lead to better maintenance options in comparison to an off-the-shelf software system, but just hear us out. Firstly, subscription-based software companies are usually very particular about who can fix their software in the event of an error. This monopoly on maintenance can lead to expensive maintenance fees or no control over the length of downtime for customers. When your subscription-based software fails, you can’t exactly ask the company down the street to fix it. This lack of competition leaves you at the mercy of the original software company. Secondly, subscription-based software companies come and go all the time. If the company you happen to use goes under, this can be an expensive nightmare as you scramble to find a new system. Custom software systems, however, are usually built in order to allow for any experienced software professional to maintain, repair, or upgrade your system. When you own the software, you can decide who maintains your system.

If you’re ready to hear more about a system that is tailored to fit your needs, reach out to the business software professionals from JD Young.