Welcoming Customers Back With Confidence (Coronavirus)

coronavirus store owner

What steps can you take to earn the trust of your customers amidst a global pandemic? Just as badly as you want your customers to return, they want to return—but they won’t unless they feel they can trust you. How can you earn their trust? There are a few different ways. Be Proactive in Your…Read Full Article

Pain Points Remedied by Outsourcing Your IT

Outsourcing IT

(4-min read) The Growing Importance of Your IT Provider As more offices manage electronic data and teams need to communicate over vast geographic areas, technology has never played a more integral part of the business. Because of this, it has also grown very important to have IT professionals ready to respond to technical issues as…Read Full Article

5 Reasons Why It’s Important to Service Your Office Equipment

printer repair

(4.5-min read) Most of us wouldn’t dream of heading off on a cross-country trip without at least assessing the working condition of our car. We would grow nervous about boarding a plane whose engines made a funny noise. We likely wouldn’t be thrilled to take the first joy ride on a boat’s first cruise of…Read Full Article

4 Reasons To Make VPNs a Part of ECM Protocol

vpn-ecm-laptop

(3.5-min read) Advancements in technology have allowed companies to pool talent from all over the country and even the world. Data that was once only accessible over a secure connection in the office can now we used by systems and devices anywhere. Though this is exciting in terms of company and employee flexibility, it is…Read Full Article

Should My Church or Non-Profit Buy or Lease Its Printing Equipment?

non-profit copier and printer buying lease usage

(8-min read) “We’ve purchased and leased before. We know what’s best.”  The issue of buying or leasing has likely already come up during committee meetings for your church, synagogue, mosque, or other non-profit organization. When your staff or congregant numbers started to push against what your facilities could handle, you had to decide to lease…Read Full Article

4 Signs Your Document Management is Inefficient

messy desk

Despite the immense gains in document management technology, there are many companies whose office management processes regarding documents are a mess. Some of these offices may not even realize how disorganized their document management processes have become. In this post, we’re going to look at a few tell-tale signs that your office’s document management protocols…Read Full Article

How To Choose The Best Printer Repair Specialists

printer repair technician

Like any machine, office printers will eventually require maintenance. Due to their complexity and specific needs, office printer repair and maintenance typically fall outside of the realm of responsibility of both IT technicians as well as maintenance professionals. In order to keep your office printers operating efficiently for years to come, you should know what…Read Full Article

How Does ECM Help Manage Workflows?

morning run

When you have a great morning before you head into the office, the rest of your day seems to go a little bit better. The tasks that make a morning more restorative and energizing require a plan. Every plan requires a source. Like this, the workflow for your business requires the tools and information it…Read Full Article

“Microsoft Office 2019 or Office 365?” A Quick Review

office 2019 or office 365

Netflix, Spotify, Hulu, Gamefly. More than ever, people are happy to pay a monthly subscription to use content and it’s accompanying service rather than pay a higher rate and own the works for good. This is a system called the Subscription Economy. While this may make sense for TV shows and music, can the same…Read Full Article

4 Consequences of Poor Data Management

poor data management computer woman confused

With information and ideas becoming a commodity in the business world, you’d think that more businesses would protect and manage these assets the way banks manage cash. The sad reality is that many businesses continue to fail their customers with poor data management — and it’s not who you’d expect. Large entities such as health…Read Full Article