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Why Is It Important to Service Your Office Equipment?

printer maintenance

Your car gets regularly serviced. Why not your copiers?

Most of us wouldn't dream of heading off on a cross-country trip without at least assessing the working condition of our car. We would grow nervous about boarding a plane whose engines made a funny noise. We likely wouldn't be thrilled to take the first joy ride on a boat's first cruise of the season without a once-over by a mechanic. Still, many of us don't think twice about limping along with a printer, copier, or another piece of office equipment whose service panel has remained closed for quite some time.

We might feel like a cosmic injustice has occurred when the office multifunction printer dies while printing copies of a presentation we have to give 15 minutes later. Why is this so? In order for your office equipment to function properly, you need to take good care of it. Whether it’s in the form of a full-blown Managed Print Services (MPS) program, or just keeping up with regular maintenance, here are some reasons why servicing your equipment will help you get a good return on your equipment.

1. Higher ROI.

Your company likely paid a tidy sum for your printers, scanners, and other devices. When you properly service this equipment, you get the best value out of your investment. It lasts longer and works better. You have improved functionality and prevent any barriers or obstacles that could arise. While it may seem like a hassle to put time and money into a device that was already somewhat expensive, an investment in maintenance ensures that your company gets its money's worth over the project lifespan of the device.

2. Fewer Unexpected Problems.

A maintenance appointment with a printer service professional is scheduled, calculated, and relatively free of surprises. Compare this with a device malfunction—which can bring all of any office's imaging needs to a screeching halt for an unknown period of time and costing an unknown sum to fix.

Keeping your equipment well maintained is easier than fixing problems. Regular checkups ensure that your equipment works well and can keep functioning without long breaks and reduced downtime. Routine or constant monitoring of your equipment helps to pinpoint and correct potential issues before they ever become a more serious, more costly issue.

3. Increased Productivity.

An unexpectedly downed copier throws a wrench in your entire office's ability to not only print but also to effectively do their jobs. Just like a computer, a phone, or other items of office equipment, a printer is one of the many tools in the toolbelt of your team. Keeping your office equipment in optimum condition ensures that your staff can do their work both professionally and efficiently.

4. Reduced Costs.

Would you rather pay for an oil change or a burned-out engine? Would you rather pay for a replacement tire or also pay for roadside assistance to come to tow your car to your preferred tire shop?

While any repair will always be a hassle, an unexpected repair will also always be more expensive than a preemptive fix. Hands down, it is less expensive to keep your machines and equipment working well than it is to fix or replace broken ones, which can increase costs significantly.

5. More Time on the Job.

You hired your team because they are great managers, customer service agents, administrators, or whatever else their sole job description entails. Unless you're a printer service repair shop, their time is best spent doing what you hired them to do. By regularly servicing your office printers, MFPs, copiers, scanners, and other hardware equipment, you ensure that your staff won’t need to drop what they’re doing to troubleshoot a machine error. Even IT professionals could be doing repairs more in line with their skillset.

In short, they will be able to spend more time focusing on their core business functions, and much less time dealing with printers and other imaging devices. Taking care of your office equipment is essential to the success of your business. By partnering with a quality service provider like us, you can rest assured that your equipment will be running properly as much as possible.

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